Refund and Cancellation Policy

Voluntary contributions are generally final

Because payments on this site are voluntary support contributions rather than orders for goods, they are generally final once successfully captured.

When we will review a refund

We will review requests involving a duplicate payment, a clearly accidental amount, an unauthorised transaction, a technical error, or a refund required by applicable law. Contact us as soon as possible and preferably within 7 calendar days of the payment.

How to request a refund

Email aditya@theunhackables.com with the Razorpay payment ID or our receipt number, payment date, amount, currency, contributor name and the reason for the request. Never email complete card or bank credentials.

Review and processing

Approval is not automatic. We may ask for verification. Approved refunds will ordinarily be sent back through the original payment method. Bank, gateway and currency-conversion timelines are outside our control. Fees already charged by payment providers may be non-refundable where permitted by law.

Cancellations

A contribution can be cancelled before payment is completed by closing Razorpay Checkout. After capture, it is handled as a refund request under this policy.